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Privacy Policy

At Devine Flow Yoga Studio ("we," "our," or "us"), we are committed to protecting your privacy and ensuring a safe, welcoming experience both in our studio and on our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book classes, or interact with our services.

 

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain automated data when you browse our site.

A. Personal Information You Provide

  • Contact Details: Name, email address, phone number, and physical address when you create an account, sign up for newsletters, or contact us.

  • Account & Booking Data: Login credentials, class schedules, attendance history, workshop registrations, and membership details.

  • Payment Information: Credit card details and billing addresses processed securely through our third-party payment providers (e.g., Stripe, Mindbody, Momence). We do not store full credit card numbers on our local servers.

  • Health & Waiver Information: Health conditions, emergency contact details, or physical limitations disclosed on liability waivers to ensure your safety during yoga practice.

B. Automatically Collected Information

  • Usage Data: IP addresses, browser types, device information, operating systems, and pages visited.

  • Cookies: Small data files stored on your browser to improve site functionality, remember user preferences, and analyze site traffic.

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To schedule classes, process memberships, manage bookings, and facilitate daily studio operations.

  • Communication: To send class updates, schedule changes, billing receipts, and account reminders.

  • Marketing: To send newsletters, promotional offers, and special event announcements (you may opt out at any time).

  • Safety & Operations: To maintain a safe environment during physical classes and fulfill legal obligations.

  • Site Improvement: To analyze how visitors use our website and enhance user experience.

 

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers who assist us in operating our business:

  • Studio Management Software: Platforms used to manage class scheduling, workshops, and member accounts.

  • Payment Processors: Secure third-party gateways used to process membership fees and single class transactions.

  • Email & Marketing Services: Email distribution tools used strictly to send studio communications you have opted into.

  • Legal Requirements: If required by law, court order, or governmental regulation, or to protect the safety and rights of our studio, staff, or community.

 

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under California privacy law regarding your personal information:

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You may request that we delete personal information we have collected from you, subject to legal exceptions (such as required transaction records or signed liability waivers).

  • Right to Correct: You may request that we correct inaccurate personal information.

  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below.

 

5. Cookies and Tracking Technologies

You can choose to disable cookies through your individual browser options. However, disabling cookies may affect your ability to use certain interactive features on our website, such as account logins or online booking portals.

 

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. While we strive to protect your data, no internet transmission or electronic storage system is guaranteed to be 100% secure.

 

7. Children’s Privacy

Our website and online services are intended for a general audience and are not directed to children under 13. Minors participating in studio classes must have explicit parental or guardian consent and a signed liability waiver.

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8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our studio practices or legal requirements. The updated version will be indicated by the "Effective Date" at the top of this page.

 

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Devine Flow Yoga Studio

31542 Railroad Canyon Road

Canyon Lake, CA 92587

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